What is RoboCall?

A robocall is an automated phone call that uses prerecorded messages to reach recipients. Unlike live calls, robocalls are generated by machines and are often used for telemarketing, surveys, or automated notifications. They can efficiently deliver a consistent message to a large number of people, but they can also be perceived as intrusive or annoying if not used appropriately.

Robocalls are commonly employed by businesses for routine announcements, appointment reminders, or customer outreach.

Robocalls are commonly employed by businesses for routine announcements, appointment reminders, or customer outreach. However, they are also sometimes associated with scams or fraudulent activities, so it's important for businesses to ensure that their robocalls comply with legal regulations and maintain transparency with recipients.

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Key Benefits

Key Benefits of Robo Call

Automated Call Technology

Business Communication

Real-time Resolutions

Why Choose IkonTel?

IkonTel is committed to your long-term success. We provide continuous support and maintenance, ensuring your systems operate smoothly and adapt to your evolving business needs.

  • Advanced Integration: Uses Automatic Speech Recognition (ASR), Text To Speech (TTS), Machine Learning, and Amazon Lex for sophisticated voice BOT features.

  • Flexible Application: Suitable for payment collections, feedback systems, and various other business processes.

  • Secure and Dynamic: Ensures secure and dynamic automation for diverse business needs.

4 steps process

How RoboCall Works

Our digital strategy for healthcare is built around four key phases: Discover, Design, Develop, and Deliver.
Each phase is meticulously crafted to ensure your hospital's comprehensive and effective digital presence.

Automate Cold Calls

Quickly engage with customers using pre-programmed interactive calls.

Phone Surveys

Efficiently conduct automated phone surveys for inbound and outbound customers.

Inform Customers

Send tailored messages to your customer database to promote information about products and services.

Automatic Notifications

Provide automated alerts for receipts, bills, and other customer interactions.

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Frequently Asked Questions

Find answers to common questions about how IkonTel’s solutions can help your business thrive. Learn more about our services, support, and how we tailor our offerings to meet your unique needs.

What is RoboCall and how does it work?

RoboCall is an automated call technology that uses voice messages and broadcasts to reach subscribers for alerts, notifications, promotions, and more.

Can RoboCall be integrated with existing business systems?

Yes, RoboCall can be easily integrated with any system using standard APIs.

How does RoboCall help in customer engagement?

RoboCall automates interactions with customers, providing quick resolutions, notifications, and information, thus enhancing engagement.

What are the benefits of using RoboCall for businesses?

RoboCall offers cost savings, increased productivity, easy integration, high scalability, and a higher response rate.

Is RoboCall secure?

Absolutely. RoboCall ensures secure and dynamic automation, suitable for various business needs.

How can I identify if a call is a robo-call?

Robo calls often have pre-recorded messages, lack interactive responses, and may come from unfamiliar numbers. If you receive a call that seems automated or offers options to press numbers, it may be a robo-call.

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